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FAQ

Student Bookstore - Frequently Asked Questions (FAQ)

About & support

What is Student Bookstore?

Student Bookstore Chennai is an online platform for academic, competitive and professional books. We…
About & support

How can I contact Student Bookstore for support?

For any queries, assistance, or bulk orders, reach us through: Phone: 044-26221474 Email…
Account & login

How do I register or create an account on Student Bookstore?

1. Click on the Registration on the homepage. 2. Fill in your name, phone number and password. 3. Submit the…
Account & login

I forgot my password. How can I reset it?

1. Click on the Login. 2. Select the ‘Forgot Password?’ option. 3. Enter your registered email address or…
Account & login

How can I update my account information?

1. Log in and Go to your My Account dashboard. 2. Click Edit Address or Account Info. 3. Save the changes…
Orders & payment

How do I place an order?

1. Browse by category or search by book title/author. 2. Click on the book to view details. 3. Click ‘Add to…
Orders & payment

What payment methods are accepted?

We accept only online payments: UPI (Google Pay, PhonePe, Paytm), Debit/Credit Cards, Net Banking, Mobile…
Delivery & tracking

Can I track my order status?

1. Log in to your Student Bookstore account. 2. Navigate to ‘Track Order’. 3. Check real-time order status…
Delivery & tracking

How long does delivery take?

Delivery is typically within 1-3 business days in Chennai. For other Tamil Nadu locations, it may take up to…
Delivery & tracking

Do you offer international shipping?

Currently, international delivery is not supported. We only ship within India, with primary focus on Chennai…
Returns

What is the return policy?

You could request a return only if the book received is Incorrect, Damaged, Missing pages or Defective print…
Returns

How do I initiate a return?

1. Email support@studentbookstore.in with your Order ID and issue details. 2. Attach photos if the product is…
Using the site & privacy

How can I find a specific book?

1. Use our powerful search bar at the top of the homepage. 2. Enter the book title, author name, ISBN or…
Using the site & privacy

The website isn't displaying correctly. What should I do?

1. Update your browser to the latest version. 2. Clear your browser cache and cookies. 3. If the issue…
Using the site & privacy

Is my personal information secure on Student Bookstore?

Yes. We use secure encryption and never share your personal details. Your data is protected under our Privacy…

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