FAQ

What is Student Bookstore?

Student Bookstore is an online platform offering a wide range of books across various categories, including Engineering, Medicine, General, and Management.

How can I contact Student Bookstore for support?

Phone: 044-26221474
Email: support@studentbookstore.in
Address: #522, Anna Nagar Main Road, NSK Nagar, Arumbakkam, Chennai - 600106

How do I create an account on Student Bookstore?

1. Click on the ‘Registration’ link on the homepage.
2. Fill in the required details.
3. Submit the form to complete the registration process.

I forgot my password. How can I reset it?

1. Click on the ‘Login’ link.
2. Select the ‘Forgot Password?’ option.
3. Enter your registered email address.
4. Follow the instructions sent to your email to reset your password.

How can I update my account information?

1. Log in and navigate to ‘My Account’.
2. Update your personal information.
3. Save the changes.

How do I place an order?

1. Browse or search for the desired book.
2. Click on the book to view details.
3. Click ‘Add to Cart’ and proceed to checkout.
4. Enter shipping and payment details to complete the purchase.

What payment methods are accepted?

Only online transactions are accepted (Net Banking, Credit Card, Debit Card, Wallets, etc.).

Can I track my order status?

1. Log in to your account.
2. Navigate to ‘Track Order’.
3. Enter the required details to view your order status.

How long does delivery take?

Delivery timelines vary. Please contact support for more detailed information.

Do you offer international shipping?

Currently, international shipping is not specified. Please contact support for clarification.

What is the return policy?

Returns are accepted for books that are incorrect, damaged, or defective. A return request must be made within two days of receiving the order.

How do I initiate a return?

1. Contact support at support@studentbookstore.in within two days.
2. Provide your order number and details of the issue.
3. Follow the return instructions provided by our support team.

How can I find a specific book?

1. Use the search bar at the top of the homepage.
2. Enter the book title, author name, or ISBN.
3. Browse through the search results.

The website isn't displaying correctly. What should I do?

1. Update your browser to the latest version.
2. Clear your browser cache and cookies.
3. If the issue persists, contact our support team.

Is my personal information secure on Student Bookstore?

Yes. Student Bookstore is committed to protecting your privacy. Please refer to our Privacy Policy for more information.